FAQ

/FAQ
FAQ 2017-04-17T08:31:23+00:00
Usually The Sample Order Will Be Shipped Within One Week, The Normal Order Takes 15-25 Days.
If There Is Something Wrong, Once You Contact Us,Our Support Team Will Provide The Solution Within 2 Days. Here Is The Contact: support@Carbonfiberstar.Com.
Most Of Our Products Are Created With UV Resistant Epoxy Resin, For Special Use Please Contact Us For More Details.
For Small Quantity Product, We Prefer Air Freight, Fast And Reliable.We Can Ship The Product Via DHL,FedEx,Ups,TNT,Ems,Aramex,Etc. Depends On Different Places, We Will Suggest The Best Options For You And Of Course The Customer Can Decided Which Agency They Prefer.For Large Quantity Products, We Prefer Sea Shipment.
If You Wish To Return Your Carbon Fiber Products We Have No Problem Accepting Them Back. If The Size Is Wrong Or The Product Cant Suit Your Applications. All Returned Product Are Subject To a 15% Restocking Charge. But If The Product Damaged During The Shipping Or Damaged Not By Artificial Caused Problem, We Will Replace The Products With No Charges. In Carbon Fiber Star We Insure All Of Our Shipments. To Return Products Damaged During Shipping We Will Require Photos Of The Shipping Box And Broken Products. You Can Email Us Digital Photos Or Mail Us Video.
Yes, Of Course, The Carbon Fiber Tube Is Better Than Aluminum Tube, At The Same Test The Carbon Fiber Is 2x Stiffer Than Aluminum.
We Could Help You To Build The Different Shape Of The Carbon Fiber Tube For Your Purpose Use, Such As s Shaped Tube, Rectangular Shaped Tube, Square Shaped Tube, Octagon Shaped Tube, Etc.
Our Carbon Fiber Sizes Is From 4mm To 120mm, The Tube’s Thickness From 0.5 To 15mm, Based On Your Purpose.Such As Large Carbon Fiber Tube From 120 To 260mm, We Have To Making Mould For It.
The Regular Size Is 400x500mm, 500x600mm, 500x600mm, 500x1000mm, 600x1000mm, 1000x1200mm.The Thickness Is From 0.2mm To 15mm.
At Carbon Fiber Star, The Largest Standard Carbon Fiber Sheet Size Available Is 1000x1200mm. (Only Making In Matte Surface) Custom Sizes Is Available.
Yes, We Provide The CNC Cutting Services, We Can Help You To Cut The Shape You Required. After That We Will Help You To Clean Out, Good Packed And Send It To You.
5-10 Business Days After The Receipt Of Order. This Is The Typical Lead Time That Will Vary Based On Volume Of Current Orders.
Carbon Fiber Has Two Styles Weaves: Twill And Plain.Also Two Surfaces: Glossy And Matte.
Yes, We Provide The Custom Service, One Stop Service, From Sketch To Final Product, We Could Help You To Design, Test And Finally Put Into Production.
We Provide The OEM/ODM Service. We Have Cooperated With Many Famous Brands, So We Believed That We Could Provide The High Standard OEM And ODM To You.
Carbon Fiber Star Paddles Warranty Is 1 Years, If In Warranty Year Any Product Quality Problem Will Be Replaced.(Except The Artificial Caused), We May Need Pictures Or Videos For Evaluation.
Lightweight And Stiffness Also Strong. The Stiff Nature Of Carbon Allows You To Saving Energy And Do You Best In The Race Or Entertainment.
You May Refer to this Chart:

Length I . D . Spine Straightness Weight tolerance
22″ – 36″ 4.2mm / 6.2mm 300 ±0.0015 / ±0.003 / ±0.006 ±2gr / ±3gr / ±5gr
6.2mm 340
4.2mm 350
4.2mm / 6.2mm 400
4.2mm/6.2mm 500
4.2mm/6.2mm 600
4.2mm 700
4.2mm 800
4.2mm 900
4.2mm 1000
4.2mm 1100
4.2mm 1200
Fiberglass Arrow is made out of fiberglass, fiberglass arrow is a good choice for beginning archers, as they are cheap and plentiful.

Carbon Fiber Arrow are made by cross-weaving strands of pure carbon fiber spirals, resulting in a very strong and durable, but carbon fiber are the most expensive arrow, mainly used in competition.

So we suggest choose fiberglass arrow as beginning. Choose carbon fiber arrow for skilled hobbyists and professional marksmen.

Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Our MOQ is 50pcs for Carbon fiber gift products.
Yes, we can accept the different products in one order.
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